6win Privacy Policy

1. Introduction

6win ("we", "us", or "our") operates the online gaming platform at 6win.fun, serving players across Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal and Rangpur. We are committed to protecting the privacy and security of every individual who visits or uses our services. This Privacy Policy describes what personal information we collect, how we use it, with whom we share it, and the choices you have over your data.

By accessing or using 6win's platform, you acknowledge that you have read, understood and agreed to the data practices described in this policy. If you do not agree, please refrain from using our services. This policy applies to all visitors, registered members and guests browsing the site.

2. Information We Collect

We collect two categories of information: data you provide directly to us, and data gathered automatically when you interact with our platform.

Information You Provide

• Full name and date of birth for account registration and age verification (21+ only).
• Email address and mobile phone number for account communications.
• Residential address and district (e.g. Dhaka, Mymensingh, Cox's Bazar).
• Government-issued identification documents submitted for KYC verification.
• Payment method details, including mobile financial service accounts (bKash, Nagad, Rocket, Upay) and bank account references.

Information Collected Automatically

• IP address, browser type, and device identifiers.
• Pages visited, session duration, click patterns and navigation paths within the platform.
• Geolocation data (country and approximate region, not precise GPS).
• Cookie identifiers and usage analytics collected through first-party tracking tools.

3. How We Use Your Information

6win uses the information collected for the following legitimate purposes:

• To create, verify and manage your player account, including identity and age verification.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay or bank transfer and ensure accurate transaction records.
• To deliver customer support, respond to queries and resolve disputes in a timely manner.
• To send account notifications, promotional offers, bonus alerts and service updates — only where you have consented to receive them.
• To detect and prevent fraudulent activity, money laundering, responsible gaming breaches and other violations of our Terms & Conditions.
• To improve platform performance, personalise game recommendations and analyse usage trends to enhance the player experience.

4. Data Sharing and Disclosure

6win does not sell, trade or rent your personal information to third parties for their own marketing purposes. We may share data only in the limited circumstances described below.

Service Providers

We engage trusted third-party service providers — including payment processors, fraud detection specialists and analytics platforms — who act strictly as data processors under our instructions. These partners are contractually bound to use your data only for the purpose of delivering services to 6win and are prohibited from using it for any other purpose.

Legal Obligations

We may disclose personal data when required by applicable law, court order or regulatory authority. Any such disclosure is limited strictly to what is legally required and will be communicated to you where permitted.

Business Transfers

In the event of a merger, acquisition or sale of assets, player data may be transferred to the acquiring entity. You will be notified of any such change via the email address on your account before the transfer takes effect, and you will have the option to close your account if you do not consent.

5. Payment Data & Financial Security

6win handles payment transactions with the highest level of care. When you deposit funds using bKash, Nagad, Rocket, Upay, or bank transfer, the transaction is processed through encrypted, secure channels. We do not store full payment credentials on our servers. Mobile wallet numbers are stored in a hashed format and are accessible only to authorised payment processing systems.

All financial data is retained only as long as required for regulatory compliance and dispute resolution purposes. Withdrawal requests are verified against your registered account identity before processing to safeguard against unauthorised access to your funds.

6. Cookies and Tracking Technologies

6win uses cookies and similar technologies to deliver a seamless gaming experience. We use three categories of cookies:

• Essential cookies — required for core site functions such as login sessions, game state management and secure payment flows.
• Analytical cookies — used to measure usage patterns, page performance and player journey metrics so we can continually improve the platform.
• Preference cookies — remember your settings such as language preference, display options and notification choices.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies may affect certain platform features. We do not use third-party advertising cookies or cross-site tracking technologies.

7. Data Retention

We retain personal data for as long as your account remains active or as required to fulfil the purposes for which it was collected. Account data, transaction history and identity verification records are generally retained for a minimum period necessary to comply with our legal and regulatory obligations.

When you close your account and there is no outstanding legal requirement to retain your data, we will delete or anonymise your personal information within a reasonable timeframe. You may contact our support team at any time to request confirmation of the retention period applicable to your data.

8. Your Privacy Rights

As a 6win player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected].

• Right to Access — request a copy of the personal data we hold about you.
• Right to Rectification — ask us to correct inaccurate or incomplete personal data.
• Right to Erasure — request deletion of your personal data, subject to legal retention requirements.
• Right to Restrict Processing — ask us to limit the way we process your data in certain circumstances.
• Right to Withdraw Consent — where processing is based on consent, you may withdraw it at any time without affecting prior processing.

We will respond to all valid requests within 30 days of receipt. In some cases, we may need to verify your identity before processing the request. There is no charge for exercising these rights under normal circumstances.

9. Security Measures

6win employs a multi-layered security infrastructure to protect your personal data. All data transmitted between your device and our servers is encrypted using SSL/TLS technology. Access to personal data is restricted on a strict need-to-know basis, with role-based permissions assigned only to authorised personnel. Our systems are regularly monitored for vulnerabilities and subject to periodic security reviews.

Despite these measures, no internet transmission is 100% secure. If you become aware of any suspected security breach involving your 6win account, please notify us immediately at [email protected] so we can take prompt protective action.

10. Children's Privacy and Age Restriction

6win is strictly an adult gaming platform. Our services are intended solely for players aged 21 and above. We do not knowingly collect, store or process personal data from individuals under the age of 21. If we discover that personal data has been submitted by someone under 21, we will promptly delete that information and close the associated account. If you believe a minor has registered or submitted data on our platform, please contact us at [email protected] immediately.

11. Changes to This Privacy Policy

6win reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law or platform features. When we make material changes, we will notify you by posting the updated policy on this page with a revised effective date and, where appropriate, by sending a notification to your registered email address.

Your continued use of 6win following the posting of any changes to this policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of how we protect your information.

12. Contact and Privacy Queries

If you have any questions, concerns or requests relating to this Privacy Policy or the way 6win handles your personal data, you are welcome to reach our dedicated privacy support team. We are committed to addressing every query promptly and transparently.

You can reach us by email at [email protected]. Our support team is available around the clock, seven days a week, to assist players across Bangladesh including Dhaka, Chittagong, Sylhet and all other regions.